 | How long will it take to get my order? |  |
 | All orders placed by 5:00pm EST will ship same day. How quickly you receive your order will depend on the shipping method you select at check out.USPS is not time guaranteed, shipments generally arrive within 5 business days, but can take up to |
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| What is the delivery difference in USPS Priority and UPS ground? | |
| USPS is not a time guaranteed delivery service and does not offer detailed tracking information. Generally, order shipped through USPS arrive within 7 business days, however it may take up to 14 business days. UPS Ground does offer detai |
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| How can I see if my order has shipped? | |
| Once your order has been shipped, you should receive a shipping confirmation email from us along with tracking information, if available. You can also log into your account on FireFold.com and check the status of your order. If you have any further que |
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| What do you suggest other than returning the cable as it appears to be defective? | |
| If you think that you have recieved a defective item, please contact Customer Service at 704-979-7100. We have technicians on staff who can offer assistance with trouble shooting to see if the product is in fact defective. If so, we would be more than |
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